PHSO

Take an unresolved NHS or UK government complaint to the Parliamentary and Health Service Ombudsman (PHSO) in England with our free, plain-English guides.If the NHS or a government department has let you down and local resolution has reached deadlock, the PHSO is the final, independent stage. Our guidance walks you through it step by step — what to include, how to frame your complaint, and the deadlines that matter. See how to make an NHS complaint to the PHSO, or start earlier with a formal complaint to your local council.Every guide is free to read — and when you’re ready, Chris can help you draft your own documents to a professional standard, in minutes.

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eLitigant CIC is not a law firm and does not provide legal advice. We provide document-drafting tools and guidance; you remain the litigant in person. We do not undertake reserved legal activities under the Legal Services Act 2007. See our Legal Disclaimer.

Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright forms and guidance are reproduced under that licence.