Letters Before Action

A letter before action (LBA) — also called a letter before claim — is the formal written notice you send before starting a court claim in England & Wales. Courts expect one under the pre-action protocols, and a well-written LBA often settles a dispute without a hearing at all. These free step-by-step guides cover both sides of the process: sending a letter before action and responding to one. Start with our letter before claim guide if you’re the one owed money or redress, use the final demand letter guide to chase money you are owed properly, or see how to respond to a letter before action if you’ve received one. When you’re ready to negotiate, our without prejudice settlement offer letter guide explains how to make or answer a settlement offer without weakening your position. For every other letter, complaint or notice, visit our Letters & Correspondence hub. And if the letter does not settle it, our Money Claim Online walkthrough shows you exactly what starting a claim involves, step by step. Every guide is free to read — and when you’re ready, Chris can help you draft your own documents to a professional standard, in minutes.

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Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright forms and guidance are reproduced under that licence.