Mis-selling Claims

Free plain-English guides to reclaiming mis-sold car finance, PPI, packaged bank account fees and unaffordable loans in England and Wales — keep every penny of any refund, with no claims-firm cut. Start with the guide that fits your situation: a car finance commission complaint under the FCA redress scheme, an unaffordable lending reclaim on payday, doorstep or guarantor loans, a packaged bank account reclaim for monthly fees you never needed, or a wider financial mis-selling complaint covering PPI, insurance and investments. Each guide shows you exactly what to write, who to send it to, the time limits that apply, and how to escalate to the Financial Ombudsman — including a step-by-step PCP and car finance complaint to the Ombudsman. Thinking of handing it to a claims company? They take a slice of your payout for filling in forms you can handle yourself — see claims company versus claiming yourself before you sign anything. And if your claim belongs in the county court instead, our Money Claim Online complete walkthrough covers that route from start to finish. Every guide is free to read — and when you’re ready, Chris can help you draft your own documents to a professional standard, in minutes.

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Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright forms and guidance are reproduced under that licence.
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